Your cover must include your products and trading activities throughout the event. Check the required level of cover in your booking information and any additional venue requirements. Tell us promptly if your cover expires or changes.
Risk assessments & equipment
Be ready to provide risk assessments and equipment safety records relevant to your setup when requested. Check the event requirements for gazebos, securing equipment, tables, gas, electrical equipment, generators and catering units.
Food & drink businesses
Relevant documents may include food business registration details, food hygiene documentation, insurance, risk assessments and licences. Prepare for the safe storage and handling of your products, including temperature control and allergen information.
Products & approved activities
Only offer the products and activities approved for your booking. Keep any requested product compliance documents available and ask us before changing your product category or setup.
Need a risk-assessment template or help with documents?Contact the team and tell us what you sell, how you trade and which event you are preparing for.
Know before you go
Make arrival feel straightforward.
Read your setup email
Arrival, unloading and setup information is normally emailed approximately five days before your event. Check your junk folder and contact us if it has not arrived.
Follow your venue’s plan
Access times, parking and unloading arrangements vary. Do not assume you can drive directly to your pitch or that electricity, water or parking is included.
Trade safely together
Follow instructions from our team and venue staff, secure your equipment, and keep entrances and emergency routes clear. Stay open until the advertised closing time unless the event manager approves an earlier departure.
Read the event listing and your booking terms. Your selected pitch is a request: your stall is confirmed only once we have approved the booking and taken payment.
Cancellation requests must be emailed to accounts@spgeventsnw.co.uk. Include your name, business name, booking reference, venue and date. Read the policy for refund, credit and notice-period rules.